We want you to be sure about Brihat Books before you pay anything. That is why every account starts with a free trial — so you can test the product with your own invoices, your own stock and your own customers first. Please read this policy carefully before subscribing.
1. Free Trial — Try Before You Pay
- Every new account gets a 7-day free trial. No payment and no card details are required to start.
- The trial gives you time to check whether Brihat Books fits how your business bills, files GST and tracks stock.
- Your trial ends on its own. There is no automatic charge when it expires.
- If you choose not to subscribe, your account simply stops and you are charged nothing.
Because the full product is available free during the trial, we ask you to complete your evaluation in that period. Any paid subscription that follows is treated as an informed purchase.
2. No-Refund Policy
All subscription fees paid to Brihat Books are non-refundable. Once a subscription payment is successfully processed, we do not issue refunds — full or partial — for that billing period.
This applies to all of the following:
- Monthly and yearly subscription fees, including renewals.
- Add-ons and usage top-ups purchased on top of a plan.
- Periods during which you did not use, or only partly used, the Services.
- Cancellations made in the middle of a billing period.
- Plan downgrades made before the end of a paid period.
We are able to keep our pricing low for small businesses precisely because we do not operate a refund desk. The 7-day free trial exists so that you never have to pay to find out whether the product suits you.
3. Cancellation
- You can cancel your subscription at any time from your account settings. You do not need to call or email us.
- Cancelling stops the next renewal. It does not refund the period you have already paid for.
- You keep full access until the end of the billing period you have paid for.
- There are no cancellation charges or exit penalties.
To avoid an unwanted renewal, please cancel before your renewal date. The renewal date is shown in your account under billing.
4. Failed, Duplicate or Incorrect Payments
The no-refund policy above covers successful subscription payments. It does not apply to genuine payment errors. We will review and, where confirmed, return amounts in these cases:
- Duplicate charge: you were billed more than once for the same subscription period.
- Amount deducted without activation: money left your account but the subscription was never activated.
- Charge after cancellation: you were billed for a renewal after cancelling.
Write to support@brihatbooks.com from your registered email within 7 days of the transaction, with the payment reference and date. Confirmed cases are returned to the original payment method. Timelines after we initiate the return depend on your bank or UPI provider.
5. Your Data After Cancellation
Your books belong to you. Before your paid period ends, you can export your data — invoices, parties, inventory and reports — from your account. We recommend taking a backup before the last day of your subscription.
Data retention after cancellation, and how to request deletion, are described in our Privacy Policy.
6. Grievance Redressal
If you are unhappy with a billing decision, you can escalate it. Write to our Grievance Officer at grievance@brihatbooks.com with your registered phone number and the details of your complaint. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.
This policy is governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Ranchi, Jharkhand.